Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

To address water damage emergencies effectively, we employ a comprehensive restoration process that consists of the following steps:

  1. Inspection and Damage Assessment: Our experts conduct a detailed assessment of your property to determine the extent of the damage. This crucial step helps us develop a tailored plan for restoration.

  2. Source Identification and Mitigation: Locating the source of the water is essential. We promptly identify and address the source to prevent further damage and ensure successful restoration.

  3. Water Contamination Evaluation: We categorize the water damage based on industry guidelines. This classification guides our restoration techniques, considering the level of contamination:

    • Category 1: "Clean Water"
    • Category 2: "Gray Water"
    • Category 3: "Black Water"
  4. Extent of Damage Survey and Premises Inspection: Thoroughly surveying the affected areas, we determine the scope of the water damage and assess how far the moisture has spread. We also conduct a safety inspection to address any potential hazards.

  5. Furniture and Belongings Protection: To safeguard your belongings, we carefully move furniture and utilize blocking methods to prevent damage such as rust or stains on wet surfaces.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction